When it comes to fees and charges with Viasox, our company policy is always to be upfront with our customers from beginning to end. To that end, this article was written to explain one of the charges some international customers have noticed.
On occasion, we have had customers report to us that they are seeing small international fees appear on their credit card statements after making purchases with Viasox. The reason this small charge (usually of about $1 - $3) shows up is generally, but not always, that your bank is in a different country than Viasox.
If you are interested in learning more about this charge, consider checking with your bank as this charge is not handled nor collected by Viasox.
1. International fees generally, but not always, occur because Viasox is in Canada and you are ordering from out of the country.
2. All international fees are collected by and dealt with by your bank and do not have anything to do with Viasox directly.