Why Am I Being Charged an International Shipping Fee?
Viasox works with a few main partners to ensure that your packages arrive at your door as quickly as possible, without breaking the bank.
These shipping and forwarding partners function by leveraging their fulfillment networks to guarantee the smoothest experience possible for our customers.
However, there are some cases where our partners do not have the same networks they do in other regions.
When this is the case, fees may be slightly higher as a result. Viasox continues to build more and more relationships with reliable forwarders so we can make sure our customers are presented with the most competitive options.
As we continue to build these relationships, fees will continue to go down. This has been our goal from the beginning.
If you would like to learn more about Viasox shipping partners, please click HERE.
Summary
1. Depending on where you've selected your package to ship to, our fulfillment partners try to offer you the most affordable prices.
2. Sometimes international fees occur as a result of a shortage of partners able to get from our fulfillment center in Canada, to your selected shipping address.
Questions or concerns? Contact us at support@viasox.com or call +1 (855) 768-1227 and we will be happy to help you out!